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Example scenarios

How support could look in practice.

A new shop, questions about daily operation or an initial AI idea: these scenarios make possible tasks and approaches easier to understand.

Illustrative scenario

E-commerce · Shop launch

A product range is ready to go online.

An imagined starting point

Imagine a business planning to sell through its own shop for the first time. Product information is available, but the team has yet to decide how to set up the shop and who will handle its daily operation.

A possible approach

  1. Define the target audience, product range and requirements for the shop structure together.
  2. Support the agreed setup and configuration, including the intended payment and delivery options.
  3. Explain the relevant functions and prepare the handover using typical day-to-day tasks.

Questions to clarify

  • Which products and information should be available at launch?
  • Who will maintain the content and review the shop settings?
  • Which tasks belong in the assignment, and which will the business handle itself?

Illustrative scenario

E-commerce · Existing shop

The shop is running. Daily questions remain.

An imagined starting point

Imagine a business with an existing shop. Settings have been changed at different times. When another change is needed, it is unclear which extensions are involved and who makes the decisions.

A possible approach

  1. Discuss the specific difficulties and the current system setup.
  2. Review the agreed settings and integrations, then prioritise the tasks ahead.
  3. Explain the relevant workflows and record responsibilities and open questions for the handover.

Questions to clarify

  • Which recurring task is particularly unclear?
  • Which settings and integrations should be reviewed?
  • What explanations does the team need for day-to-day operation?

Illustrative scenario

AI · Assess an application

Use AI to prepare text drafts?

An imagined starting point

Imagine a business that regularly writes product descriptions and is considering AI for first drafts. The available source information, the requirements for the text and the review process still need to be clarified.

A possible approach

  1. Choose a specific writing task and describe the requirements for a usable draft.
  2. Clarify which approved information and tools could be used for a limited trial.
  3. Agree how people would review the drafts and which criteria would be used to assess a trial.

Questions to clarify

  • Which information must a text contain, and which claims must it avoid inventing?
  • Which information is approved for the intended use?
  • Who reviews and approves a draft before it is used?

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